• Pay by Direct Debit

    Paying by Direct Debit is the most convenient way to pay.

    For either Council Tax or Business Rates please go to www.sutton.gov.uk/directdebit to set up a direct debit online. Alternatively, call us on 0208 770 5000 9am - 5pm and we will set one up with you over the phone. You can also download a form.

  • Benefits

    If you are on a low income or receive Income Support you may be entitled to Housing and/or Council Tax Benefit. Find out more on the Housing Benefits page or visit the GOV UK Benefits page. Please contact Benefits on 0208 770 5000, 9am - 5pm, if you have any queries.

  • Valuation Office Agency

    External link to the Valuation Office Agency, opens in a new window Council Tax Bands and Business Rateable Values are determined by the Valuation Office Agency.

Welcome to the
MyAccount Online Service

First-time users

If you are the person or business liable to pay Council Tax or Business Rates or receive Council Tax Reduction and/or Housing Benefit, you can now view your accounts online. Also, Landlords can access information about Housing Benefit payments made to them in respect of their tenants.

Depending upon which service you access, you will be able to view:

  • a full statement of your account
  • a list of your payments
  • the instalments to be paid
  • discount or exemption details
  • Adobe PDF formatted versions of your bills

Your account details are held securely, so to access them you will need to register for an online account.

Registered users

To log in to your online account, please enter your email address and password. If you have forgotten your password, you can request a temporary password.

Need help?

Entry into this system is only granted to registered users. Accessing or attempting to gain access to this system by unauthorised users is prohibited and is an offence under the United Kingdom 1990 Computer Misuse Act.